About Informed Care Services
Support with purpose. Support with heart. Leadership grounded in nursing.
Our mission
To work with each person, their family, informal supports and key stakeholders to deliver safe, reliable support that helps them live a meaningful life on their own terms.
Our vision
Helping people with disability live great lives — lives they choose for themselves.
Our values
Respect
Treating every person with dignity and honouring their choices, culture and identity.
Choice and control
Supporting people to make decisions about their own lives and supports.
Safety
Thoughtful planning that protects wellbeing without limiting independence.
Reliability
Doing what we say we will, and communicating clearly when things change.
Inclusion
Removing barriers so everyone feels welcome and valued.
Continuous improvement
Listening to feedback and always looking for better ways to support people.
Nurse-led leadership
Clinical awareness, human connection.
Informed Care Services is run by Registered Nurses with extensive experience across the public and private sectors, including mental health, complex clinical care and forensic mental health settings.
That experience has shaped a calm, thoughtful and person-centred approach to disability support. We understand that every person has different experiences, routines, communication preferences and goals. Our role is to listen, plan carefully and provide support that respects each participant’s choice, dignity and independence.
We bring clinical awareness together with genuine human connection, working collaboratively with participants and, with consent, their families, support coordinators, allied-health professionals and treating teams.
Why we do this work
We take time to get to know each person as an individual, create a support plan together, match them with the right support team and keep working with them to improve their supports. Our team brings knowledge from community health, aged care and the disability sector — and a shared belief that good support makes everyday life fuller, not smaller.
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