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InformedCare Services

For Support Coordinators

A responsive provider for participants with individual support needs.

We work alongside coordinators, plan managers and allied health professionals to deliver safe, consistent supports — with clear communication from first contact.

What we can assist with

Supported Independent Living, daily living and community participation, nursing-informed support planning and in-home support.

Timely responses

We aim to acknowledge referrals promptly and will tell you honestly whether we can meet the participant’s needs.

Collaboration

With consent, we share updates and work with the participant’s wider team so supports stay aligned.

Referral checklist

This information helps us assess suitability quickly:

  • Participant name and preferred contact method
  • NDIS plan details and plan dates, where relevant
  • Primary support needs and goals
  • Required supports and hours
  • Risk, health or behaviour-support information relevant to service suitability
  • Current providers and key contacts
  • Preferred location and commencement timeframe
  • Consent to share information

Referral process

  1. Send the referral using the form below, by email or phone.
  2. We review the information and contact you to discuss.
  3. We meet the participant to understand their goals and preferences.
  4. If suitable and capacity allows, we agree a service plan and start date.

Downloadable referral form

PDF referral form to be supplied

Referral contact

Intake contact name and direct line to be supplied

Availability, service suitability and commencement depend on assessment and capacity.

Make a referral

For urgent medical assistance, call 000. This form is not monitored for emergencies.