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InformedCare Services

NDIS accommodation

NDIS accommodation that feels like home.

At Informed Care Services, we believe a home should support more than daily living. It should be a place where you feel safe, respected, connected and able to build a meaningful life in a way that reflects your choices, routines and goals.

Nurse-led support with a focus on wellbeing, safety, independence and meaningful everyday life.

A woman using a wheelchair and an African-descent support worker laughing together while preparing a meal in a bright kitchen
A home should feel like yours

Finding the right home is about more than finding a vacancy.

Every person has different needs, interests, routines and goals. The right home may depend on location, accessibility, support needs, independence goals, lifestyle preferences, household compatibility and connection to family, friends and community. Informed Care Services takes time to understand what matters to each participant before discussing available options.

  • A home that respects your choices

    Your routines, your meals, your space. A home where daily life is shaped by what matters to you.

  • Support shaped around your needs

    Support that fits your goals and changes with you — never the other way around.

  • Everyday life with connection and purpose

    Staying close to family, friends and community, and doing more of what you enjoy.

  • Nurse-led understanding and thoughtful planning

    Health and wellbeing are understood and planned for, so everyday life feels safer.

Accommodation opportunities

Current Homes and Accommodation Opportunities

Explore current accommodation options with Informed Care Services. Availability and suitability can change, so please contact us to discuss the most up-to-date information and whether a home may be appropriate for the participant's needs, preferences and support arrangements.

Accommodation information is general in nature and may change. Availability, suitability, NDIS funding arrangements and service commencement are assessed individually. An enquiry does not guarantee placement or commencement of services.

Accommodation types

Different options for different stages of life.

We will talk through the participant's needs, funding and timeframe to help identify a suitable option.

  • Supported Independent Living (SIL)

    Ongoing support with everyday life at home, shaped around individual routines, goals and independence.

  • Short Term Accommodation (STA)

    A short stay with disability support, offering a change of routine in a safe and welcoming setting.

  • Respite Care

    Planned short-term support that gives participants a comfortable stay and families or carers time to rest.

  • Medium Term Accommodation (MTA)

    Temporary accommodation for eligible participants who need somewhere suitable while waiting for a longer-term home.

Funding, eligibility and availability are assessed individually. To learn more about day-to-day SIL support, visit our dedicated service page.

Nurse-led support for confidence, safety and a meaningful life.

Accommodation support requires more than a room and a roster. It requires an understanding of the person, their health and wellbeing, their communication style, their routines, their relationships and what helps them feel at home. Informed Care Services' nurse-led approach brings thoughtful planning, risk awareness and professional oversight while keeping the participant's own choices at the centre.

  • Whole-person understanding

    We take time to understand the person — their communication style, routines, relationships and what helps them feel at home.

  • Safety and wellbeing

    Health needs are noticed early and planned for, so people can live confidently, not cautiously.

  • Support that adapts as needs change

    Plans are reviewed and adjusted as goals, health and circumstances evolve.

  • Dignity, independence and choice

    Professional oversight sits quietly in the background — the participant's own choices stay at the centre.

How we help you find the right home

  1. Start the conversation

    Tell us about the participant's current situation, goals, preferred location, support needs and what they want from home.

  2. Understand what matters

    We take time to understand daily routines, accessibility needs, interests, communication preferences, family connections and household compatibility considerations.

  3. Explore suitable options

    Where a potentially suitable vacancy or future opportunity is available, we can discuss the home, arrange a visit where appropriate and answer questions clearly.

  4. Plan a supported transition

    If a participant chooses to move forward, we work with them and their support network to plan a safe, respectful and well-supported transition.

Availability, eligibility and suitability are assessed individually. An enquiry does not guarantee placement or service commencement.

Clear communication for families, coordinators and support teams.

We understand that choosing accommodation is a significant decision. Informed Care Services works collaboratively with participants and, with their consent, families, guardians, support coordinators, plan managers and allied-health professionals. We aim to provide clear information, timely communication and a respectful process from the first enquiry through to transition and ongoing support.

Accommodation FAQs

What types of NDIS accommodation does Informed Care Services offer?

We offer Supported Independent Living (SIL), Short Term Accommodation (STA), respite care and Medium Term Accommodation (MTA). Availability and suitability vary, so contact us to discuss the participant's needs and current options.

What are STA and respite care?

Short Term Accommodation (STA), often described as respite, is a supported short stay away from a participant's usual home. We discuss the purpose of the stay, support needs, funding and current availability before confirming an arrangement.

What is Medium Term Accommodation?

Medium Term Accommodation (MTA) is temporary accommodation for eligible participants who need somewhere suitable while waiting for a longer-term housing solution. Eligibility and funding are determined through the NDIS.

How do I enquire about a current home or vacancy?

You can use the accommodation enquiry form on this page, call us, or ask your support coordinator to enquire on your behalf. We will ask about the participant's goals, support needs and preferences so we can discuss whether any current home may be suitable.

Can I inspect a home before deciding?

Yes. Where a home may be a suitable match, we arrange a visit and, where appropriate, a chance to meet the people living there. Choosing a home is a major decision, and we encourage families and coordinators to be involved.

How do you assess whether a home is suitable?

Suitability is discussed individually and depends on many factors — support needs, accessibility, daily routines, lifestyle preferences, household compatibility, location and connection to family and community. We take time to understand what matters before recommending anything.

Can family members and support coordinators be involved?

Yes, with the participant's consent. We work collaboratively with families, guardians, support coordinators, plan managers and allied-health professionals, and we aim to keep communication clear and respectful from the first enquiry through to transition and ongoing support.

What happens if there is no current vacancy that suits the participant?

We keep the conversation going. We can discuss future opportunities, keep your enquiry on file and suggest other things to consider in the meantime. An enquiry never obliges anyone to proceed.

Does Informed Care Services provide SDA, ILO or other accommodation supports?

We are happy to talk through how SDA, ILO and other accommodation models work and whether our support could fit alongside them. Eligibility for these models is assessed by the NDIS, so we recommend discussing your plan with your planner or support coordinator and contacting us to explore what is currently possible.

What NDIS funding may be relevant to accommodation and SIL?

SIL is generally funded through Home and Living supports in an NDIS plan, while other models have different funding arrangements. Funding depends on each person's plan and NDIS decisions, so we don't provide individual funding advice — we can talk through your situation and suggest questions to ask your planner or coordinator.

How do you support participant choice and control in a shared home?

Choices come first: routines, meals, activities and house agreements are shaped around each resident, and support plans are built with the participant. Where a home is shared, we take household compatibility and personal preferences seriously and keep communication open as things change.

What happens if a participant's needs change?

Support plans are reviewed regularly. If health or support needs change, we adjust the support arrangement, involve health professionals where appropriate, and talk with the participant and, with their consent, their family and coordinators about the best way forward.

How can I give feedback or make a complaint?

We welcome feedback — it helps us improve. You can use the feedback page on our website, speak with any member of the team, or contact us directly. Every complaint is taken seriously and handled respectfully and confidentially.

Enquire about accommodation

Tell us a little about the participant and what matters to them. We will be in touch to talk it through — there is no obligation, and an enquiry does not guarantee placement.

Accommodation enquiry

Anything else that would help us understand what matters to the participant.

For urgent medical assistance, call 000. This form is not monitored for emergencies.

Let's talk about what home means to you.

Whether you are exploring a current vacancy, planning for a future move or looking for nurse-led support that puts the participant first, Informed Care Services is here to start the conversation.

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